General Results Report
Customer focus is a key element of successful companies; however, sometimes the focus on internal customers, who provide service and create products for external customers, is lost. When employees develop in a harmonious organizational environment, with challenges and incentives equivalent to their achievements, organizational results flow naturally, leading to successful outcomes for companies.
We must question ourselves: How to measure the perception that employees have about the company? In most cases, there are no measurement mechanisms that provide information about employees' perception.
Therefore, measuring the work environment is essential for the continuous optimization of processes and the organization. Companies that generate the most profits take into account the ideas and perceptions of their employees, as they start from the premise that satisfied employees who are happy with their work and challenges will create satisfied customers.
El Work environment software It relates to the properties of the work environment. These characteristics are perceived directly or indirectly by the personnel working in that environment. Organizational Climate has consequences on work performance.
The Climate is an intervening variable that mediates between the causes of the organizational system and individual behavior. These characteristics of the organization are relatively permanent over time, distinguishing one organization from another and one part from another within the same company.
The evaluation of organizational climate substantially contributes to productivity, efficiency, employee turnover, customer satisfaction, and job satisfaction. Climate is related to the characteristics of the work environment. These characteristics are perceived directly or indirectly by the employees who operate in that environment.
The climate has consequences on work performance and is an intervening variable that mediates between the factors of the organizational system and individual behavior. These characteristics of the organization are relatively permanent over time, they differ from one organization to another and from one section to another within the same company. The perceptions and responses that encompass Organizational Climate originate from a wide variety of factors.
Below we list the 14 dimensions of organizational performance that are measured through the survey, specific questions are asked about the employee's perception for each evaluation concept:
Our work environment software includes:
Results Report.
Within the service, a report is provided with the result of the organizational climate measurement of the company, divided by areas of the organization.
Confidential evaluation.
The evaluation is completely confidential, this allows employees to express and freely share their opinions about the company, both positive and negative.
For the evaluators
Evaluators will be assigned a username and password to access the system and respond to the organizational climate survey.
The evaluators will answer specific questions about their perception of the 14 factors of organizational performance described above.
Evaluator responses will be confidential, this helps employees to share their perceptions without fears.
Each collaborator can add comments to broaden their perception on a specific factor.
